Shipping policy
Oh My Gift & Stickers is committed to providing fast and reliable shipping to ensure that you receive your orders as quickly as possible. Please review our shipping policy below for detailed information on our shipping processes.
Processing Time
- Order Processing: Orders are processed within 1-3 business days after purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Customization: Custom or personalized items may require additional processing time. Please refer to the product description for specific details.
Shipping Methods & Delivery Time
- Standard Shipping: Typically takes 5-7 business days within the United States.
Shipping Rates
- Standard Shipping: Flat rate of $4.90 for orders under $50. Free shipping on orders over $35.
Tracking Your Order
- Once your order is shipped, you will receive an email confirmation with your tracking number. You can track your package using the provided link or by visiting our website.
Shipping Restrictions
- We currently ship to the United States. If your country is not listed at checkout, please contact our customer service team for assistance.
- We do not ship to P.O. Boxes or APO/FPO addresses.
Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to locate your package or send a replacement.
- Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receipt. Provide photos of the damaged items and packaging for our review. We will arrange for a replacement or refund.
Return to Sender
- If a package is returned to us due to an incorrect or incomplete address, we will notify you and arrange for reshipment. Additional shipping charges may apply.
Customs, Duties, and Taxes
- International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Contact Us
- If you have any questions about our shipping policy, please contact our customer service team at [customer service email] or [customer service phone number]. We are here to help!